When a death occurs in an institution, a physician will certify the death and draw up the medical death certificate.
If the death occurs at home, it is important to call 911 or contact the attending physician to report this difficult time. The ambulance service or doctor can then arrange for the body to be transferred to a hospital, the coroner’s office, or complete the medical certificate of death (form SP-3) on the spot. This document is essential before contacting a funeral home.
Once you’ve received the SP-3 form, don’t hesitate to contact our funeral home. We’ll be there to accompany you, care for the deceased and help you make the necessary arrangements.
To facilitate this process, please provide the following information: the deceased’s social insurance number, place of birth and registration, as well as the names of his or her parents, including the mother’s maiden name. At your meeting, our funeral consultant will take care of registering the death with the Directeur de l’état civil du Québec. He or she will also organize the funeral according to your wishes, prepare the documents required to apply for death benefits from the Régie des rentes du Québec, included in our BEREAVEMENT SERVICE, and implement the wishes expressed in the funeral contract.
After registration, our team will be on hand to guide and support you through the estate management process.
On the day of the viewing and the day of the funeral, we want you to be able to concentrate fully on these precious moments, surrounded by your loved ones, and to go through this stage of mourning as serenely as possible. We’re with you every step of the way.
Once the funeral is over, there are often many administrative steps to be taken. At Bleuciel, we know how burdensome this can be, especially in times of grief. That’s why we offer an exclusive estate documentation service, designed to lighten your daily routine and let you concentrate on what’s important.
Our team takes care of the following main tasks with respect and efficiency:
This personalized service gives you peace of mind: we ensure that every detail is taken care of with discretion, competence and compassion.
At Bleuciel, we believe that support doesn’t stop at the end of the funeral. That’s why our administrative support is an integral part of our mission: to help you get through this time with peace of mind.
In Quebec, you have the right to make your own funeral arrangements: type of ceremony, cremation or burial, resting place, etc.
You can register your wishes :
After your death, your family has a moral and legal obligation to respect your wishes as far as possible.
If nothing has been planned, it is generally the spouse, the children and then the other relatives who will make the decisions. At BleuCiel, we help the family gather these wishes and translate them into a respectful tribute.
Before any burial or cremation, you must :
Then, burial or cremation usually takes place in the days following the death, depending on :
At BleuCiel, we take care of all the coordination, so that deadlines respect the law, rituals and the family’s rhythm.
The Act respecting funeral activities strictly regulates the viewing of a body in Québec.
In practice :
The idea of freely displaying a body in a private home or rented hall, without a funeral home and without supervision, is therefore generally not in line with the law.
On the other hand, it is sometimes possible to combine :
We can explain what is legally permissible and offer flexible options (such as BleuCiel Flex) while staying within the law.
In Quebec, a body must be buried in a recognized cemetery or authorized burial site.
This means that we cannot legally :
These rules protect public health, the dignity of the deceased and the continuity of the resting place.
BleuCiel can help you choose a cemetery or burial site that reflects your values (traditional, ecological, religious, secular, etc.).
In Quebec, ashes must be treated with the same dignity as the body.
In general, it is possible :
BleuCiel advises you on :
Although BleuCiel does not sell pre-arrangements in the legal sense, we will sign a clear and detailed funeral services contract with you or your family at the appropriate time (at the family’s request, or at death).
This funeral services contract specifies in particular:
This contract has been drawn up in compliance with the laws applicable to consumer affairs and funeral services in Quebec.
When you choose to finance your plan through TruStage:
Our commitment:
A funeral pre-arrangement contract is an agreement you sign during your lifetime to :
This contract is governed by specific Quebec legislation. It must be written, detailed, clear and given to the customer.
At BleuCiel Maison Funéraire, we :
In Quebec, you benefit from a number of important protections:
At BleuCiel, we go one step further:
For several years now, there has been an official register of funeral and burial pre-arrangement contracts in Quebec.
When you contact us after a death, we can :
This avoids paying twice for services that have already been planned and financed.
Only licensed funeral directors may :
BleuCiel Funeral Home:
People often confuse funeral prearrangements, life insurance and insurance-financed funeral planning.
Funeral prearrangements (as defined by law in Quebec)
BleuCiel Maison Funéraire does not enter into this type of contract.
We do not offer pre-arrangements in the legal sense of this law.
Funeral planning with TruStage
Instead, BleuCiel works with the TruStage company, which offers an insurance product dedicated to funeral expenses.
In concrete terms :
We can also coordinate this planning with your existing life insurance, if applicable.
A distinction must be made between two things:
If you already have prearrangements signed with another funeral home.
These contracts are subject to the law on funeral arrangements:
In this case, BleuCiel can :
In the case of funeral planning with TruStage.
In such a scenario, families could :
Today, BleuCiel is clearly positioned as :
BleuCiel Maison Funéraire does not offer pre-arrangement contracts as defined by Quebec law. Financial planning for funerals is carried out in collaboration with the TruStage insurance company. The information contained in this FAQ is of a general nature and does not replace legal advice. Laws and regulations are subject to change; please contact us for up-to-date information tailored to your situation.
