{"id":2302,"date":"2025-08-27T15:52:27","date_gmt":"2025-08-27T19:52:27","guid":{"rendered":"https:\/\/bleuciel.sitewebwordpress.com\/faq\/"},"modified":"2025-12-03T11:20:54","modified_gmt":"2025-12-03T16:20:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/bleuciel.services\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2302\" class=\"elementor elementor-2302 elementor-1727\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5d4f3 e-flex e-con-boxed e-con e-parent\" data-id=\"4d5d4f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-331a0a9 elementor-widget elementor-widget-jet-engine-component-428\" data-id=\"331a0a9\" data-element_type=\"widget\" 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format('woff2'),\n\t\turl('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-Light.woff') format('woff'),\n\t\turl('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-Light.ttf') format('truetype');\n}\n@font-face {\n\tfont-family: 'General Sans';\n\tfont-style: italic;\n\tfont-weight: 300;\n\tfont-display: auto;\n\tsrc: url('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-LightItalic.eot');\n\tsrc: url('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-LightItalic.eot?#iefix') format('embedded-opentype'),\n\t\turl('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-LightItalic.woff2') format('woff2'),\n\t\turl('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-LightItalic.woff') format('woff'),\n\t\turl('https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/08\/GeneralSans-LightItalic.ttf') format('truetype');\n}\n@font-face {\n\tfont-family: 'General 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});\r\n<\/script>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e98483f e-con-full e-flex e-con e-child\" data-id=\"e98483f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c213098 elementor-widget elementor-widget-heading\" data-id=\"c213098\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bleu ciel funeral home<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f75b86 elementor-widget elementor-widget-spacer\" data-id=\"1f75b86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b191bc elementor-widget elementor-widget-heading\" data-id=\"3b191bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6c7c8 elementor-widget elementor-widget-spacer\" data-id=\"3a6c7c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-510869d elementor-widget elementor-widget-heading\" data-id=\"510869d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - BleuCiel answers your questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94a26ec elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"94a26ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/11\/faq-bc-1024x683.webp\" class=\"attachment-large size-large wp-image-3493\" alt=\"FAQ\" srcset=\"https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/11\/faq-bc-1024x683.webp 1024w, https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/11\/faq-bc-300x200.webp 300w, https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/11\/faq-bc-768x512.webp 768w, https:\/\/bleuciel.services\/wp-content\/uploads\/2025\/11\/faq-bc.webp 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d76f4c5 elementor-widget elementor-widget-heading\" data-id=\"d76f4c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Deaths<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3193902 e-con-full e-flex e-con e-child\" data-id=\"3193902\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1555a91 e-con-full e-flex e-con e-child\" data-id=\"1555a91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b42f8c elementor-widget elementor-widget-n-accordion\" data-id=\"8b42f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1460\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1460\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> A loved one has died: what are the next steps?   <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1460\" class=\"elementor-element elementor-element-b756049 e-con-full e-flex e-con e-child\" data-id=\"b756049\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94b13ea elementor-widget elementor-widget-text-editor\" data-id=\"94b13ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When a death occurs in an institution, a physician will certify the death and draw up the medical death certificate.  <\/span><\/p><p><span style=\"font-weight: 400;\">If the death occurs at home, it is important to call 911 or contact the attending physician to report this difficult time. The ambulance service or doctor can then arrange for the body to be transferred to a hospital, the coroner&#8217;s office, or complete the medical certificate of death (form SP-3) on the spot. This document is essential before contacting a funeral home.    <\/span><\/p><p><span style=\"font-weight: 400;\">Once you&#8217;ve received the SP-3 form, don&#8217;t hesitate to contact our funeral home. We&#8217;ll be there to accompany you, care for the deceased and help you make the necessary arrangements.   <\/span><\/p><p><span style=\"font-weight: 400;\">To facilitate this process, please provide the following information: the deceased&#8217;s social insurance number, place of birth and registration, as well as the names of his or her parents, including the mother&#8217;s maiden name. At your meeting, our funeral consultant will take care of registering the death with the Directeur de l&#8217;\u00e9tat civil du Qu\u00e9bec. He or she will also organize the funeral according to your wishes, prepare the documents required to apply for death benefits from the R\u00e9gie des rentes du Qu\u00e9bec, included in our BEREAVEMENT SERVICE, and implement the wishes expressed in the funeral contract.    <\/span><\/p><p><span style=\"font-weight: 400;\">After registration, our team will be on hand to guide and support you through the estate management process.  <\/span><\/p><p><span style=\"font-weight: 400;\">On the day of the viewing and the day of the funeral, we want you to be able to concentrate fully on these precious moments, surrounded by your loved ones, and to go through this stage of mourning as serenely as possible. We&#8217;re with you every step of the way.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1461\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1461\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> How can you prepare for the day of the funeral with peace of mind? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1461\" class=\"elementor-element elementor-element-eb9befa e-con-full e-flex e-con e-child\" data-id=\"eb9befa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24bada4 elementor-widget elementor-widget-text-editor\" data-id=\"24bada4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">Your arrangements with the funeral home include visiting the funeral home and holding the funeral. The funeral can take place in our tribute area, in the church or, if you wish, in a place that was meaningful to the deceased &#8211; a place that held great symbolic value for him or for the family. The ceremony can then be concluded at the cemetery or in a columbarium, depending on your wishes.  <\/span>\n\n<span style=\"font-weight: 400;\">In order to live this day with calm and contemplation, here are a few tips we suggest:<\/span>\n\n<h3>Take care of yourself<\/h3>\n<span style=\"font-weight: 400;\">Above all, give yourself a break. Take time off from your professional activities &#8211; the Quebec Labour Code generally provides for this right &#8211; and use this time to refocus. It&#8217;s normal to feel tired or emotional: rest and prepare yourself for this important step.  <\/span>\n\n<h3>Prepare your interventions<\/h3>\n\n<span style=\"font-weight: 400;\">If you plan to read a text in tribute to the deceased, take a moment to reread it and familiarize yourself with it. Emotions may overwhelm you as you read, and the better you know your text, the more comfortable you&#8217;ll feel delivering it from the heart. <\/span>\n\n<h3>Check logistical details<\/h3>\n\n<span style=\"font-weight: 400;\">Review the elements discussed with the funeral director: flowers, memory bookmarks, tribute video, music choices, catering services, etc. If the funeral is to be held at a special location, make sure all logistical aspects have been validated: access, transportation, permits if applicable, site layout, etc. <\/span>\n\n<h3>Same day<\/h3>\n\n<span style=\"font-weight: 400;\">If you are the person responsible for the arrangements, we advise you to arrive around 30 minutes before the start of the visits. This will allow you to welcome your loved ones in a peaceful atmosphere. <\/span>\n\n<span style=\"font-weight: 400;\">During the visits, our team is on hand at all times to accompany you and ensure that all technical and logistical aspects of the ceremony go according to plan. So you can concentrate on what&#8217;s most important: enjoying the moment in the presence of others. <\/span>\n\n<h3>During the ceremony<\/h3>\n\n<span style=\"font-weight: 400;\">Make sure you have the texts to read, and that the people who are to speak are present and ready. Whether the ceremony takes place at the church, in our home or in a more personal setting such as a family cottage, garden or landmark, our team is here to support you. The funeral director will coordinate the movements &#8211; limousine, pallbearers, hearse &#8211; to ensure a smooth and respectful transition to the ceremony site, and then to the place of final disposition.  <\/span>\n\n<span style=\"font-weight: 400;\">At the end of the day, we&#8217;ll also accompany you on your return journey, as arranged.<\/span>\n\n<h3>Get support from your loved ones<\/h3>\n\n<span style=\"font-weight: 400;\">Finally, although it may be difficult at such an emotional time, allow your loved ones to show you their affection. Their expressions of sympathy and condolences are precious. Receive them with gratitude: they are part of the grieving process and often remain etched in the memory.  <\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1462\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1462\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> After the funeral: gentle care and support <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1462\" class=\"elementor-element elementor-element-44ec823 e-con-full e-flex e-con e-child\" data-id=\"44ec823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-674a568 elementor-widget elementor-widget-text-editor\" data-id=\"674a568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once the funeral is over, there are often many administrative steps to be taken. At Bleuciel, we know how burdensome this can be, especially in times of grief. That&#8217;s why we offer an exclusive estate documentation service, designed to lighten your daily routine and let you concentrate on what&#8217;s important.  <\/span><\/p><p><span style=\"font-weight: 400;\">Our team takes care of the following main tasks with respect and efficiency:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Visit<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">will search<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">from official registers, to identify the deceased&#8217;s valid will.<\/span><\/span><\/span><\/li><li><span style=\"font-weight: 400;\">Visit<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">death benefit claim<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">(public plans, insurance, etc.).<\/span><\/span><\/span><\/li><li><span style=\"font-weight: 400;\">Visit<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">ordering a death certificate<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">from the Registrar of Civil Status.<\/span><\/span><\/span><\/li><li><span style=\"font-weight: 400;\">L&#8217;<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">he cancellation of subscriptions, service accounts and digital presences<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">(social networks, utilities, telecom companies, digital platforms, etc.) &#8211; support for 12 months following death.<\/span><\/span><\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This personalized service gives you peace of mind: we ensure that every detail is taken care of with discretion, competence and compassion.<\/span><\/p><p><span style=\"font-weight: 400;\">At Bleuciel, we believe that support doesn&#8217;t stop at the end of the funeral. That&#8217;s why our administrative support is an integral part of our mission: to help you get through this time with peace of mind. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1463\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1463\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Who has the right to arrange my funeral in Quebec? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1463\" class=\"elementor-element elementor-element-cd1e9bf e-con-full e-flex e-con e-child\" data-id=\"cd1e9bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30fbd95 elementor-widget elementor-widget-text-editor\" data-id=\"30fbd95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In Quebec, you have the right to make your own funeral arrangements: type of ceremony, cremation or burial, resting place, etc.<\/span><\/p><p><span style=\"font-weight: 400;\">You can register your wishes :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">in a funeral pre-arrangement contract;<\/span><\/li><li><span style=\"font-weight: 400;\">in your will;<\/span><\/li><li><span style=\"font-weight: 400;\">or in a clearly expressed written document.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">After your death, your family has a moral and legal obligation to respect your wishes as far as possible.<\/span><\/p><p><span style=\"font-weight: 400;\">If nothing has been planned, it is generally the spouse, the children and then the other relatives who will make the decisions. At BleuCiel, we help the family gather these wishes and translate them into a respectful tribute. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1464\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1464\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What are the deadlines and conditions for burial or cremation? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1464\" class=\"elementor-element elementor-element-fe7c1a1 e-con-full e-flex e-con e-child\" data-id=\"fe7c1a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bfacf9 elementor-widget elementor-widget-text-editor\" data-id=\"5bfacf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Before any burial or cremation, you must :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">the death certificate has been issued;<\/span><\/li><li><span style=\"font-weight: 400;\">a minimum delay (a few hours) must be respected, unless otherwise stipulated by law (public health, for example).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Then, burial or cremation usually takes place in the days following the death, depending on :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">selected thanatological treatments;<\/span><\/li><li><span style=\"font-weight: 400;\">of the planned ceremony;<\/span><\/li><li><span style=\"font-weight: 400;\">availability of facilities (crematorium, cemetery, celebration hall).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">At BleuCiel, we take care of all the coordination, so that deadlines respect the law, rituals and the family&#8217;s rhythm.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1465\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1465\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Can you hold a funeral or display a body at home or in a rented room? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1465\" class=\"elementor-element elementor-element-e3effe8 e-con-full e-flex e-con e-child\" data-id=\"e3effe8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9439913 elementor-widget elementor-widget-text-editor\" data-id=\"9439913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Act respecting funeral activities strictly regulates the viewing of a body in Qu\u00e9bec.<\/span><\/p><p><span style=\"font-weight: 400;\">In practice :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">the viewing of a body must take place in a specially equipped room owned by a licensed funeral home;<\/span><\/li><li><span style=\"font-weight: 400;\">these places must meet standards of safety and dignity.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The idea of freely displaying a body in a private home or rented hall, without a funeral home and without supervision, is therefore generally not in line with the law.<\/span><\/p><p><span style=\"font-weight: 400;\">On the other hand, it is sometimes possible to combine :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">a celebration at another location (residence, community hall, seniors&#8217; residence, etc.);<\/span><\/li><li><span style=\"font-weight: 400;\">with BleuCiel taking charge of the body in an authorized and compliant environment.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We can explain what is legally permissible and offer flexible options (such as BleuCiel Flex) while staying within the law.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1466\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1466\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Where can a body be buried in Quebec? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1466\" class=\"elementor-element elementor-element-11f2e83 e-con-full e-flex e-con e-child\" data-id=\"11f2e83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54caf12 elementor-widget elementor-widget-text-editor\" data-id=\"54caf12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In Quebec, a body must be buried in a recognized cemetery or authorized burial site.<\/span><\/p><p><span style=\"font-weight: 400;\">This means that we cannot legally :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">bury a body in a backyard;<\/span><\/li><li><span style=\"font-weight: 400;\">burial on private land not recognized as a cemetery.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">These rules protect public health, the dignity of the deceased and the continuity of the resting place.<\/span><\/p><p><span style=\"font-weight: 400;\">BleuCiel can help you choose a cemetery or burial site that reflects your values (traditional, ecological, religious, secular, etc.).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1467\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1467\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What does the law say about scattering and preserving ashes? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1467\" class=\"elementor-element elementor-element-271af05 e-con-full e-flex e-con e-child\" data-id=\"271af05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90c0273 elementor-widget elementor-widget-text-editor\" data-id=\"90c0273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In Quebec, ashes must be treated with the same dignity as the body.<\/span><\/p><p><span style=\"font-weight: 400;\">In general, it is possible :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">to keep the urn at home;<\/span><\/li><li><span style=\"font-weight: 400;\">deposit the urn in a columbarium or cemetery;<\/span><\/li><li><span style=\"font-weight: 400;\">scatter the ashes in an appropriate place (nature, water, private land with permission), provided it does not create a nuisance and respects the dignity of the person.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">BleuCiel advises you on :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">legal options;<\/span><\/li><li><span style=\"font-weight: 400;\">symbolic and family considerations;<\/span><\/li><li><span style=\"font-weight: 400;\">the best way to honor the deceased while respecting the law.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1468\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1468\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What does the BleuCiel funeral services contract contain, if it is not a prearrangement contract? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1468\" class=\"elementor-element elementor-element-661d02f e-con-full e-flex e-con e-child\" data-id=\"661d02f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-270c40e elementor-widget elementor-widget-text-editor\" data-id=\"270c40e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Although BleuCiel does not sell pre-arrangements in the legal sense, we will sign a clear and detailed funeral services contract with you or your family at the appropriate time (at the family&#8217;s request, or at death).<\/span><\/p><p><span style=\"font-weight: 400;\">This funeral services contract specifies in particular:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">a detailed list of goods and services provided by BleuCiel (transport, care, coffin or urn, hall, celebration, cremation or burial, etc.);<\/span><\/li><li><span style=\"font-weight: 400;\">the price of each item and applicable taxes;<\/span><\/li><li><span style=\"font-weight: 400;\">any administrative costs, clearly identified;<\/span><\/li><li><span style=\"font-weight: 400;\">payment terms;<\/span><\/li><li><span style=\"font-weight: 400;\">options for adding, removing or modifying services.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This contract has been drawn up in compliance with the laws applicable to consumer affairs and funeral services in Quebec.<\/span><\/p><p><span style=\"font-weight: 400;\">When you choose to finance your plan through <strong>TruStage<\/strong>:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">the insurance contract is with <strong>TruStage<\/strong>;<\/span><\/li><li><span style=\"font-weight: 400;\">BleuCiel remains your funeral partner, responsible for carrying out the planned services when the time comes, according to the funds available and the wishes recorded.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Our commitment:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">transparency on the costs and limitations of each solution;<\/span><\/li><li><span style=\"font-weight: 400;\">clearly explain the difference between a legal prearrangement and insurance-financed funeral planning;<\/span><\/li><li><span style=\"font-weight: 400;\">give you all the information you need to make an informed decision.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"A loved one has died: what are the next steps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When a death occurs in an institution, a physician will certify the death and draw up the medical death certificate.  If the death occurs at home, it is important to call 911 or contact the attending physician to report this difficult time. The ambulance service or doctor can then arrange for the body to be transferred to a hospital, the coroner&#8217;s office, or complete the medical certificate of death (form SP-3) on the spot. This document is essential before contacting a funeral home.    Once you&#8217;ve received the SP-3 form, don&#8217;t hesitate to contact our funeral home. We&#8217;ll be there to accompany you, care for the deceased and help you make the necessary arrangements.   To facilitate this process, please provide the following information: the deceased&#8217;s social insurance number, place of birth and registration, as well as the names of his or her parents, including the mother&#8217;s maiden name. At your meeting, our funeral consultant will take care of registering the death with the Directeur de l&#8217;\\u00e9tat civil du Qu\\u00e9bec. He or she will also organize the funeral according to your wishes, prepare the documents required to apply for death benefits from the R\\u00e9gie des rentes du Qu\\u00e9bec, included in our BEREAVEMENT SERVICE, and implement the wishes expressed in the funeral contract.    After registration, our team will be on hand to guide and support you through the estate management process.  On the day of the viewing and the day of the funeral, we want you to be able to concentrate fully on these precious moments, surrounded by your loved ones, and to go through this stage of mourning as serenely as possible. We&#8217;re with you every step of the way.\"}},{\"@type\":\"Question\",\"name\":\"How can you prepare for the day of the funeral with peace of mind?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your arrangements with the funeral home include visiting the funeral home and holding the funeral. The funeral can take place in our tribute area, in the church or, if you wish, in a place that was meaningful to the deceased &#8211; a place that held great symbolic value for him or for the family. The ceremony can then be concluded at the cemetery or in a columbarium, depending on your wishes.  \\n\\nIn order to live this day with calm and contemplation, here are a few tips we suggest:\\n\\nTake care of yourself\\nAbove all, give yourself a break. Take time off from your professional activities &#8211; the Quebec Labour Code generally provides for this right &#8211; and use this time to refocus. It&#8217;s normal to feel tired or emotional: rest and prepare yourself for this important step.  \\n\\nPrepare your interventions\\n\\nIf you plan to read a text in tribute to the deceased, take a moment to reread it and familiarize yourself with it. Emotions may overwhelm you as you read, and the better you know your text, the more comfortable you&#8217;ll feel delivering it from the heart. \\n\\nCheck logistical details\\n\\nReview the elements discussed with the funeral director: flowers, memory bookmarks, tribute video, music choices, catering services, etc. If the funeral is to be held at a special location, make sure all logistical aspects have been validated: access, transportation, permits if applicable, site layout, etc. \\n\\nSame day\\n\\nIf you are the person responsible for the arrangements, we advise you to arrive around 30 minutes before the start of the visits. This will allow you to welcome your loved ones in a peaceful atmosphere. \\n\\nDuring the visits, our team is on hand at all times to accompany you and ensure that all technical and logistical aspects of the ceremony go according to plan. So you can concentrate on what&#8217;s most important: enjoying the moment in the presence of others. \\n\\nDuring the ceremony\\n\\nMake sure you have the texts to read, and that the people who are to speak are present and ready. Whether the ceremony takes place at the church, in our home or in a more personal setting such as a family cottage, garden or landmark, our team is here to support you. The funeral director will coordinate the movements &#8211; limousine, pallbearers, hearse &#8211; to ensure a smooth and respectful transition to the ceremony site, and then to the place of final disposition.  \\n\\nAt the end of the day, we&#8217;ll also accompany you on your return journey, as arranged.\\n\\nGet support from your loved ones\\n\\nFinally, although it may be difficult at such an emotional time, allow your loved ones to show you their affection. Their expressions of sympathy and condolences are precious. Receive them with gratitude: they are part of the grieving process and often remain etched in the memory.\"}},{\"@type\":\"Question\",\"name\":\"After the funeral: gentle care and support\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Once the funeral is over, there are often many administrative steps to be taken. At Bleuciel, we know how burdensome this can be, especially in times of grief. That&#8217;s why we offer an exclusive estate documentation service, designed to lighten your daily routine and let you concentrate on what&#8217;s important.  Our team takes care of the following main tasks with respect and efficiency:Visitwill searchfrom official registers, to identify the deceased&#8217;s valid will.Visitdeath benefit claim(public plans, insurance, etc.).Visitordering a death certificatefrom the Registrar of Civil Status.L&#8217;he cancellation of subscriptions, service accounts and digital presences(social networks, utilities, telecom companies, digital platforms, etc.) &#8211; support for 12 months following death.This personalized service gives you peace of mind: we ensure that every detail is taken care of with discretion, competence and compassion.At Bleuciel, we believe that support doesn&#8217;t stop at the end of the funeral. That&#8217;s why our administrative support is an integral part of our mission: to help you get through this time with peace of mind.\"}},{\"@type\":\"Question\",\"name\":\"Who has the right to arrange my funeral in Quebec?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Quebec, you have the right to make your own funeral arrangements: type of ceremony, cremation or burial, resting place, etc.You can register your wishes :in a funeral pre-arrangement contract;in your will;or in a clearly expressed written document.After your death, your family has a moral and legal obligation to respect your wishes as far as possible.If nothing has been planned, it is generally the spouse, the children and then the other relatives who will make the decisions. At BleuCiel, we help the family gather these wishes and translate them into a respectful tribute.\"}},{\"@type\":\"Question\",\"name\":\"What are the deadlines and conditions for burial or cremation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Before any burial or cremation, you must :the death certificate has been issued;a minimum delay (a few hours) must be respected, unless otherwise stipulated by law (public health, for example).Then, burial or cremation usually takes place in the days following the death, depending on :selected thanatological treatments;of the planned ceremony;availability of facilities (crematorium, cemetery, celebration hall).At BleuCiel, we take care of all the coordination, so that deadlines respect the law, rituals and the family&#8217;s rhythm.\"}},{\"@type\":\"Question\",\"name\":\"Can you hold a funeral or display a body at home or in a rented room?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The Act respecting funeral activities strictly regulates the viewing of a body in Qu\\u00e9bec.In practice :the viewing of a body must take place in a specially equipped room owned by a licensed funeral home;these places must meet standards of safety and dignity.The idea of freely displaying a body in a private home or rented hall, without a funeral home and without supervision, is therefore generally not in line with the law.On the other hand, it is sometimes possible to combine :a celebration at another location (residence, community hall, seniors&#8217; residence, etc.);with BleuCiel taking charge of the body in an authorized and compliant environment.We can explain what is legally permissible and offer flexible options (such as BleuCiel Flex) while staying within the law.\"}},{\"@type\":\"Question\",\"name\":\"Where can a body be buried in Quebec?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Quebec, a body must be buried in a recognized cemetery or authorized burial site.This means that we cannot legally :bury a body in a backyard;burial on private land not recognized as a cemetery.These rules protect public health, the dignity of the deceased and the continuity of the resting place.BleuCiel can help you choose a cemetery or burial site that reflects your values (traditional, ecological, religious, secular, etc.).\"}},{\"@type\":\"Question\",\"name\":\"What does the law say about scattering and preserving ashes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Quebec, ashes must be treated with the same dignity as the body.In general, it is possible :to keep the urn at home;deposit the urn in a columbarium or cemetery;scatter the ashes in an appropriate place (nature, water, private land with permission), provided it does not create a nuisance and respects the dignity of the person.BleuCiel advises you on :legal options;symbolic and family considerations;the best way to honor the deceased while respecting the law.\"}},{\"@type\":\"Question\",\"name\":\"What does the BleuCiel funeral services contract contain, if it is not a prearrangement contract?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Although BleuCiel does not sell pre-arrangements in the legal sense, we will sign a clear and detailed funeral services contract with you or your family at the appropriate time (at the family&#8217;s request, or at death).This funeral services contract specifies in particular:a detailed list of goods and services provided by BleuCiel (transport, care, coffin or urn, hall, celebration, cremation or burial, etc.);the price of each item and applicable taxes;any administrative costs, clearly identified;payment terms;options for adding, removing or modifying services.This contract has been drawn up in compliance with the laws applicable to consumer affairs and funeral services in Quebec.When you choose to finance your plan through TruStage:the insurance contract is with TruStage;BleuCiel remains your funeral partner, responsible for carrying out the planned services when the time comes, according to the funds available and the wishes recorded.Our commitment:transparency on the costs and limitations of each solution;clearly explain the difference between a legal prearrangement and insurance-financed funeral planning;give you all the information you need to make an informed decision.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee30bd0 elementor-widget elementor-widget-menu-anchor\" data-id=\"ee30bd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"prearrangements\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7267fe5 elementor-widget elementor-widget-heading\" data-id=\"7267fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prearrangements<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2f7513 elementor-widget elementor-widget-n-accordion\" data-id=\"c2f7513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2040\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2040\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What is a prearrangement contract? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2040\" class=\"elementor-element elementor-element-e03547c e-con-full e-flex e-con e-child\" data-id=\"e03547c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b96c4 elementor-widget elementor-widget-text-editor\" data-id=\"e2b96c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A funeral pre-arrangement contract is an agreement you sign during your lifetime to :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">choose your funeral (cremation or burial, type of ceremony, coffin or urn, etc.);<\/span><\/li><li><span style=\"font-weight: 400;\">fix services and products in advance;<\/span><\/li><li><span style=\"font-weight: 400;\">often pay all or part of the costs now.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This contract is governed by specific Quebec legislation. It must be written, detailed, clear and given to the customer. <\/span><\/p><p><span style=\"font-weight: 400;\">At BleuCiel Maison Fun\u00e9raire, we :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">explain each element in simple terms;<\/span><\/li><li><span style=\"font-weight: 400;\">let&#8217;s take the time to clarify your wishes;<\/span><\/li><li><span style=\"font-weight: 400;\">we&#8217;ll provide you with a complete package for you and your loved ones.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2041\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2041\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> How am I protected if I purchase funeral prearrangements? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2041\" class=\"elementor-element elementor-element-48293e9 e-con-full e-flex e-con e-child\" data-id=\"48293e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c1ba46 elementor-widget elementor-widget-text-editor\" data-id=\"9c1ba46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In Quebec, you benefit from a number of important protections:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Amounts deposited in trust: the vast majority of the money paid out is kept in a separate account, to be used at the time of death.<\/span><\/li><li><span style=\"font-weight: 400;\">Written contract governed by law: content, compulsory information, cancellation rights.<\/span><\/li><li><span style=\"font-weight: 400;\">Controlled cancellation penalties: the law limits what the company can withhold if you cancel.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">At BleuCiel, we go one step further:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">transparent explanations of costs;<\/span><\/li><li><span style=\"font-weight: 400;\">no &#8220;hidden&#8221; costs;<\/span><\/li><li><span style=\"font-weight: 400;\">revise the contract with you, sentence by sentence, if you wish.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2042\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2042\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> How can I find out if a deceased person had prearrangements? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2042\" class=\"elementor-element elementor-element-f1bec24 e-con-full e-flex e-con e-child\" data-id=\"f1bec24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83262bd elementor-widget elementor-widget-text-editor\" data-id=\"83262bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">For several years now, there has been an official register of funeral and burial pre-arrangement contracts in Quebec.<\/span><\/p><p><span style=\"font-weight: 400;\">When you contact us after a death, we can :<\/span><\/p><ol><li><span style=\"font-weight: 400;\">check with you the documents found in the deceased&#8217;s papers;<\/span><\/li><li><span style=\"font-weight: 400;\">take the necessary steps to seek a contract with the appropriate organizations and other companies, as required.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">This avoids paying twice for services that have already been planned and financed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2043\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2043\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Who can sell funeral prearrangements in Quebec? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2043\" class=\"elementor-element elementor-element-298162b e-con-full e-flex e-con e-child\" data-id=\"298162b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f72b58 elementor-widget elementor-widget-text-editor\" data-id=\"6f72b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Only licensed funeral directors may :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">officially advise you;<\/span><\/li><li><span style=\"font-weight: 400;\">negotiate and conclude prearrangement contracts.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">BleuCiel Funeral Home:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">we have the necessary authorizations;<\/span><\/li><li><span style=\"font-weight: 400;\">we follow provincial standards;<\/span><\/li><li><span style=\"font-weight: 400;\">we train our team to ensure that every encounter is both humane and legal.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2044\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2044\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What's the difference between prearrangements and funeral planning with TruStage? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2044\" class=\"elementor-element elementor-element-3cbeeef e-con-full e-flex e-con e-child\" data-id=\"3cbeeef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba4ef9d elementor-widget elementor-widget-text-editor\" data-id=\"ba4ef9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">People often confuse funeral prearrangements, life insurance and insurance-financed funeral planning.<\/span><\/p><p><strong>Funeral prearrangements (as defined by law in Quebec)<\/strong><\/p><ul><li><span style=\"font-weight: 400;\">This is a pre-arranged contract concluded directly with a funeral company or cemetery.<\/span><\/li><li><span style=\"font-weight: 400;\">The contract is governed by the Loi sur les arrangements de services fun\u00e9raires et de s\u00e9pulture and supervised by the Office de la protection du consommateur (OPC).<\/span><\/li><li><span style=\"font-weight: 400;\">The company must deposit the bulk of the sums in trust and register the contract in the statutory register.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">BleuCiel Maison Fun\u00e9raire does not enter into this type of contract.<\/span><\/p><p><span style=\"font-weight: 400;\">We do not offer pre-arrangements in the legal sense of this law.<\/span><\/p><p><strong>Funeral planning with TruStage<\/strong><\/p><p><span style=\"font-weight: 400;\">Instead, BleuCiel works with the <strong>TruStage<\/strong> company, which offers an insurance product dedicated to funeral expenses.<\/span><\/p><p><span style=\"font-weight: 400;\">In concrete terms :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">you plan your funeral with us (type of ceremony, cremation\/inhumation, preferences, etc.);<\/span><\/li><li><span style=\"font-weight: 400;\">the financial protection associated with this plan is provided by a TruStage insurance contract;<\/span><\/li><li><span style=\"font-weight: 400;\">it is an insurance product, governed by the rules applicable to insurance, and not a prearrangement contract within the meaning of the Funeral Arrangements Act.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We can also coordinate this planning with your existing life insurance, if applicable.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2045\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2045\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What happens if the funeral home closes or the insurance company changes? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2045\" class=\"elementor-element elementor-element-edcc987 e-con-full e-flex e-con e-child\" data-id=\"edcc987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f26fdc elementor-widget elementor-widget-text-editor\" data-id=\"2f26fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A distinction must be made between two things:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">any legal pre-arrangements you may have made elsewhere;<\/span><\/li><li><span style=\"font-weight: 400;\">funeral planning with an insurance product such as TruStage, with which BleuCiel works.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">If you already have prearrangements signed with another funeral home.<\/span><\/p><p><span style=\"font-weight: 400;\">These contracts are subject to the law on funeral arrangements:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">the amounts must be deposited in trust by the company that received them;<\/span><\/li><li><span style=\"font-weight: 400;\">the contract must be entered in the statutory register;<\/span><\/li><li><span style=\"font-weight: 400;\">in the event of company closure, mechanisms exist to ensure that your rights are respected and that services are provided by another company.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In this case, BleuCiel can :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">help you understand your rights;<\/span><\/li><li><span style=\"font-weight: 400;\">work with the company or trustee responsible to ensure continuity of services, if you choose to celebrate with us.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In the case of funeral planning with <strong>TruStage<\/strong>.<\/span><\/p><ul><li><span style=\"font-weight: 400;\">the financial element is an insurance contract with TruStage;<\/span><\/li><li><span style=\"font-weight: 400;\">this contract is governed by insurance rules and not by the law on prearrangements;<\/span><\/li><li><span style=\"font-weight: 400;\">should BleuCiel close or change structure, your insurance contract with TruStage continues to exist: the benefits provided remain due according to the terms of the insurance contract.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In such a scenario, families could :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">choose another funeral service provider;<\/span><\/li><li><span style=\"font-weight: 400;\">use the sums paid by TruStage to cover costs with this new supplier.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Today, BleuCiel is clearly positioned as :<\/span><\/p><ul><li><span style=\"font-weight: 400;\">a planning partner (human support, clarification of wishes);<\/span><\/li><li><span style=\"font-weight: 400;\">a funeral service provider at the time of death;<\/span><\/li><li><span style=\"font-weight: 400;\">in collaboration with TruStage for the financial aspect, rather than a seller of prearrangements in the strict sense of the law.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2046\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2046\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Legal notice <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zM140 300h116v70.9c0 10.7 13 16.1 20.5 8.5l114.3-114.9c4.7-4.7 4.7-12.2 0-16.9l-114.3-115c-7.6-7.6-20.5-2.2-20.5 8.5V212H140c-6.6 0-12 5.4-12 12v64c0 6.6 5.4 12 12 12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2046\" class=\"elementor-element elementor-element-93a11ea e-con-full e-flex e-con e-child\" data-id=\"93a11ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3268851 elementor-widget elementor-widget-text-editor\" data-id=\"3268851\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">BleuCiel Maison Fun\u00e9raire does not offer pre-arrangement contracts as defined by Quebec law. Financial planning for funerals is carried out in collaboration with the TruStage insurance company. The information contained in this FAQ is of a general nature and does not replace legal advice. Laws and regulations are subject to change; please contact us for up-to-date information tailored to your situation.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is a prearrangement contract?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A funeral pre-arrangement contract is an agreement you sign during your lifetime to :choose your funeral (cremation or burial, type of ceremony, coffin or urn, etc.);fix services and products in advance;often pay all or part of the costs now.This contract is governed by specific Quebec legislation. It must be written, detailed, clear and given to the customer. At BleuCiel Maison Fun\\u00e9raire, we :explain each element in simple terms;let&#8217;s take the time to clarify your wishes;we&#8217;ll provide you with a complete package for you and your loved ones.\"}},{\"@type\":\"Question\",\"name\":\"How am I protected if I purchase funeral prearrangements?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Quebec, you benefit from a number of important protections:Amounts deposited in trust: the vast majority of the money paid out is kept in a separate account, to be used at the time of death.Written contract governed by law: content, compulsory information, cancellation rights.Controlled cancellation penalties: the law limits what the company can withhold if you cancel.At BleuCiel, we go one step further:transparent explanations of costs;no &#8220;hidden&#8221; costs;revise the contract with you, sentence by sentence, if you wish.\"}},{\"@type\":\"Question\",\"name\":\"How can I find out if a deceased person had prearrangements?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For several years now, there has been an official register of funeral and burial pre-arrangement contracts in Quebec.When you contact us after a death, we can :check with you the documents found in the deceased&#8217;s papers;take the necessary steps to seek a contract with the appropriate organizations and other companies, as required.This avoids paying twice for services that have already been planned and financed.\"}},{\"@type\":\"Question\",\"name\":\"Who can sell funeral prearrangements in Quebec?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Only licensed funeral directors may :officially advise you;negotiate and conclude prearrangement contracts.BleuCiel Funeral Home:we have the necessary authorizations;we follow provincial standards;we train our team to ensure that every encounter is both humane and legal.\"}},{\"@type\":\"Question\",\"name\":\"What's the difference between prearrangements and funeral planning with TruStage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"People often confuse funeral prearrangements, life insurance and insurance-financed funeral planning.Funeral prearrangements (as defined by law in Quebec)This is a pre-arranged contract concluded directly with a funeral company or cemetery.The contract is governed by the Loi sur les arrangements de services fun\\u00e9raires et de s\\u00e9pulture and supervised by the Office de la protection du consommateur (OPC).The company must deposit the bulk of the sums in trust and register the contract in the statutory register.BleuCiel Maison Fun\\u00e9raire does not enter into this type of contract.We do not offer pre-arrangements in the legal sense of this law.Funeral planning with TruStageInstead, BleuCiel works with the TruStage company, which offers an insurance product dedicated to funeral expenses.In concrete terms :you plan your funeral with us (type of ceremony, cremation\\\/inhumation, preferences, etc.);the financial protection associated with this plan is provided by a TruStage insurance contract;it is an insurance product, governed by the rules applicable to insurance, and not a prearrangement contract within the meaning of the Funeral Arrangements Act.We can also coordinate this planning with your existing life insurance, if applicable.\"}},{\"@type\":\"Question\",\"name\":\"What happens if the funeral home closes or the insurance company changes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A distinction must be made between two things:any legal pre-arrangements you may have made elsewhere;funeral planning with an insurance product such as TruStage, with which BleuCiel works.If you already have prearrangements signed with another funeral home.These contracts are subject to the law on funeral arrangements:the amounts must be deposited in trust by the company that received them;the contract must be entered in the statutory register;in the event of company closure, mechanisms exist to ensure that your rights are respected and that services are provided by another company.In this case, BleuCiel can :help you understand your rights;work with the company or trustee responsible to ensure continuity of services, if you choose to celebrate with us.In the case of funeral planning with TruStage.the financial element is an insurance contract with TruStage;this contract is governed by insurance rules and not by the law on prearrangements;should BleuCiel close or change structure, your insurance contract with TruStage continues to exist: the benefits provided remain due according to the terms of the insurance contract.In such a scenario, families could :choose another funeral service provider;use the sums paid by TruStage to cover costs with this new supplier.Today, BleuCiel is clearly positioned as :a planning partner (human support, clarification of wishes);a funeral service provider at the time of death;in collaboration with TruStage for the financial aspect, rather than a seller of prearrangements in the strict sense of the law.\"}},{\"@type\":\"Question\",\"name\":\"Legal notice\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BleuCiel Maison Fun\\u00e9raire does not offer pre-arrangement contracts as defined by Quebec law. Financial planning for funerals is carried out in collaboration with the TruStage insurance company. The information contained in this FAQ is of a general nature and does not replace legal advice. Laws and regulations are subject to change; please contact us for up-to-date information tailored to your situation.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f760dc9 elementor-widget elementor-widget-spacer\" data-id=\"f760dc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; BleuCiel answers your questions Deaths A loved one has died: what are the next steps? When a death occurs in an institution, a physician will certify the death and draw up the medical death certificate. If the death occurs at home, it is important to call 911 or contact the attending physician to [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2302","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/pages\/2302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/comments?post=2302"}],"version-history":[{"count":0,"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/pages\/2302\/revisions"}],"wp:attachment":[{"href":"https:\/\/bleuciel.services\/en\/wp-json\/wp\/v2\/media?parent=2302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}